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Privacy Policy

The Nerve Centre takes the privacy of its audience and users very seriously. We offer a range of services, transactions and communications with may request data from you

This Privacy Policy sets out how we do this and applies to anyone who visits our websites, as set out at the end of this Privacy Policy (our Sites) or corresponds with us by phone, e-mail or in person.

This policy will be continually updated. Please check this page regularly to ensure you are happy with any subsequent updates.

Please read it carefully and if you have any questions please use the details in the Contact section below to get in touch with us.

When do we collect information from you?

We only collect enough personal data from you to provide you with the service you have requested.

This includes information you provide when you:

  • subscribe to our mailing lists;
  • book tickets through our box office;
  • attend a meeting, even, lesson or workshop;
  • make a room hire booking,
  • enter a competition

What information do we collect about you?

The personal data we collect about you may vary depeending on the service you request from us. As a minimum we will collect from you:

  • your name;
  • your email address and/or contact number

Website Cookies

When someone visits our websites we use a number of third part services to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site, types of devices used, and the length of time on pages.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser. Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies may result in the disabling of certain functionalities of our website.

Online Data

When you book tickets online, data is shared between Global Payments (payment gateway), and Ticketsolve (ticketing platform) in order to process the transaction.

Where patrons have opted to provide their details for mailings, data will be shared with MailChimp (our email partner).

Ticketsolve acts as a data processor on behalf of Nerve Centre (data controller).

Ticketsolve, Global Payments and MailChimp have implemented appropriate technological measures to protect against accidental loss, destruction, damage, alteration or disclosure.

For more information, please see their privacy notices here: